Pe Teacher à États-Unis

Grade: 8 (Job Evaluation Code: PR1972)

Reporting to: Senior Specialist Domestic Abuse Practitioner (Grade 10)

Location: Police Headquarters, Havertop Lane, Normanton (with flexibility across the district)

Service Area: Housing Needs Service – Wakefield District Domestic Abuse Service (WDDAS)

Directorate: Adults Health and Communities

Workstyle: Office-based with flexibility; occasional out-of-hours work required

Overall Purpose:

To deliver a helpline and intake service for WDDAS, providing initial contact, support, and a consistent referral pathway for victims of domestic abuse. The role involves triaging referrals, assessing risk and needs, and ensuring immediate safety through multi-agency collaboration.

Key Responsibilities:

• Act as first point of contact for enquiries and referrals
• Provide helpline support, advice, and information
• Triage referrals and prioritise high-risk cases
• Conduct initial contact and assessments
• Deliver immediate safety planning and support
• Signpost or refer to appropriate services (e.g. Freedom Programme, Housing)
• Use evidence-based tools (e.g. DASH 2009) for risk assessment
• Liaise with professionals and contribute to MARAC
• Maintain accurate records and contribute to service development
• Provide reports, briefings, and presentations
• Cover case management during staff absences
• Stay updated on legislation, policy, and best practices

Essential Requirements:

Qualifications:

• IDVA qualification or relevant degree (or equivalent experience)

Knowledge:

• Domestic abuse dynamics and impact
• Safeguarding (children and adults)
• Civil/criminal justice remedies
• Risk assessment and safety planning
• Confidentiality and data protection
• Equal opportunities and diversity
• Housing needs and emergency accommodation
• Cultural awareness (e.g. HBV, FGM, No Recourse to Public Funds)

Experience:

• Substantial experience in domestic abuse field
• Multi-agency and partnership working
• Crisis intervention and case management
• Supporting victims, families, and perpetrators
• Risk assessments and Sanctuary Scheme Assessments
• Handling distress and challenging behaviour
• Delivering training and working in performance-driven environments

Skills:

• Crisis management and interpersonal communication
• Advocacy and engagement
• Risk analysis and referral decision-making
• IT and administrative proficiency
• Ability to work independently and meet deadlines

Working Conditions:

• Office-based with travel across sites
• Requires successful Police vetting
• DBS check and other employment checks required