puestos de Network en Gran Bretaña
3rd Line Cloud Support Network Engineer - DV Cleared
Experis
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Expert Employment
3rd Line Cloud Support Network Engineer - DV Cleared
Descripción de la vacante
A leading IT services provider is seeking a 3rd Line Cloud Support Network Engineer to maintain and troubleshoot secure infrastructure. The role involves providing network support in a mission-critical environment and engaging directly with customers and stakeholders. Candidates should have experience with various network tools, including VCenter NSX-T and Cisco technologies, to support a high-profile user community.
Formación
- Experience in providing 3rd line network support in secure environments.
- Ability to monitor and respond to event management alerts.
- Strong communication skills for engaging with stakeholders.
Responsabilidades
- Provide 3rd line network support to a secure, mission-critical environment.
- Monitor Event Management tooling, triage alerts, and escalate where necessary.
- Engage with internal teams and customers on issue resolution.
Conocimientos
Herramientas
We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You\'ll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset.
Provide 3rd line network support to a secure, mission-critical environment
Monitor Event Management tooling, triage alerts, and escalate where necessary
Engage with internal teams, customers, and stakeholders on issue resolution
Contribute to service improvement and documentation upkeep
Shift patterns are 07:00-15:00 and 11:00-19:00
VCenter NSX-T
Cisco Firepower Management Centre
Cisco IOS
Cisco ISE
Juniper Switches & JUNOS
SolarWinds
Active Directory
Windows Servers
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.
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