Market Research Analyst jobs in United Kingdom

About Legal 500

Legal 500 was founded by John Pritchard in 1987 as the original clients’ guide to law firms, the first of its kind. It is now a data-driven, AI-optimised research platform which benchmarks, informs and connects providers and users of legal services in over 100 countries worldwide.

Our research and data are trusted and relied upon by corporate clients globally as an essential part of the process, both of instructing law firms with new mandates, and when reviewing existing mandates or panels.

We exist to empower both buyers and sellers in the international legal marketplace to make better decisions and have improved outcomes for their organisations. This is achieved by leveraging a trusted, comprehensive research process with a unique, vast, proprietary and constantly updated set of client-supplied data, unrivalled in the market.

On the supply side of the legal market, every year Legal 500’s team of over 150 researchers, technologists, data analysts, journalists and content specialists collate and review 60,000+ data-submissions from law firms and conduct interviews with thousands of leading law firm partners. On the demand side, Legal 500 analyses confidential data from 300,000+ commercial law firm clients to benchmark law firms and lawyers by practice area; industry; jurisdiction; as well as by proprietary client satisfaction metrics, NPS, and other qualitative and quantitative criteria.

Legal 500 is the only source of this depth of global research and data on law firms, lawyers and their clients.

Job Purpose

This role plays a key part in supporting Legal 500’s strategic growth by expanding lawyer-led coverage into focus markets. Research analysts work closely with the City Elite editor and relevant commercial team members to identify a target number of new firms and lawyers per market.

This is a results-driven position that requires a proactive, self-motivated approach and requires individuals to engage in direct client outreach to generate leads. This includes managing tailored email campaigns and conducting interviews to gather insights and build relationships with partner-level lawyers.

What we're looking for

The ideal candidate will be an exceptional communicator, who is results-driven, proactive and comfortable working in a fast-paced environment.This is an entry-level role, so no previous commercial experience is required. That said, any experience in the below would be desirable:

• Background in customer/client care

• Background in a telephone role

• Exposure to market research, publishing, insight generation, or similar project-based industries

• Strong research skills

• Background of working both independently and in a team

From a competency-perspective, we're looking for someone who fits the following:

• Excellent communicator: engages clearly with both internal and external stakeholders

• Interpersonal skills: exceptional phone manner and comfortable speaking with law firm partners and business development professionals daily

• Relationship builder: ability to develop and maintain strong professional relationships internally and externally; credible and approachable particularly with law firm BDs and partners

• Results-oriented: maintains momentum and motivation across competing deadlines

• Organised and detail-oriented: ensures research output meets accuracy and consistency standards

• Flexible mindset: ability to be adaptable and agile to changing priorities and market interest and contribute to workflow development where appropriate

• Strong time management skills: ability to manage and prioritise own workload to ensure projects meet deadlines

• Curious mindset: while an interest in the legal market is not a prerequisite, candidates would be expected to quickly expand their legal market knowledge.

Other information

• Legal 500 are headquartered in London, we are opening a new office in central Leeds. The location is TBC, but it will be close walking distance to Leeds station.
• This role will be hybrid, 3 days a week in the office in central Leeds, 2 days remote
• Working hours are 11am to 7pm due to this role iworking with US-based stakeholders, therefore the working hours will have some crossover with US timezones
• Start dates will be from 1st September 2025
• Starting salary is £26,500 per annum