Manager Communications jobs in United Kingdom
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Hybrid Banking Customer Care Specialist
Job summary
A large financial institution in Liverpool is seeking a Customer Service Advisor to enhance customer experience through multiple communication channels. This role involves resolving queries and providing support in a timely manner. Candidates should have a background in customer service and possess excellent communication skills. The position offers a competitive salary of £26,500 along with a comprehensive benefits package, including private medical insurance and hybrid working options.
Benefits
Qualifications
- Experience in customer service roles such as retail or hospitality.
- Strong communication skills across multiple channels.
- Ability to collaborate with cross-functional teams.
Responsibilities
- Provide exceptional customer service and resolve issues promptly.
- Collaborate across digital channels to enhance customer interactions.
- Support business operations in risk management and compliance.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.