Customer Advisor - Checkouts

Kingfisher; Grimsby; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading home improvement retailer in Grimsby is seeking a Customer Advisor for part-time hours including evenings and weekends. In this role, you'll assist customers with their home improvement projects at checkouts and ensure an exceptional shopping experience. The ideal candidate should be friendly, eager to learn, and flexible with working hours. You'll also have access to various benefits including a pension scheme and employee assistance programs, promoting a diverse and inclusive workplace.

Benefits

Competitive salary

Pension scheme

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Generous breaks

Qualifications

• Eager to learn and help customers with home improvement.
• Friendly and outgoing demeanor.
• Flexible to work evenings and weekends.

Responsibilities

• Provide exceptional customer service at checkouts.
• Assist customers with their home improvement projects.
• Maintain displays and store appearance.

Skills

Customer service

Team collaboration

Adaptability

Job description

Overview

Customer Advisor - Checkouts - EVENINGS & WEEKENDS

Part time - 13.5 hours per week

Permanent Contract

Shifts available Monday - Sunday 7.00am - 10.00pm

UK Notional hourly rate 12.71 per hour

B&Q 1204

We believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

Whats the job

Join our team and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important of course, as will things like click & collect, setting up displays and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need

Happy to help, eager to learn and just a little bit obsessed with home improvement you’ll be right at home with us. You’re friendly and outgoing and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

Whats in it for me

As part of a great team you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process please contact for any recruitment adjustments.

Required Experience

Unclear Seniority

Key Skills

• Channel Marketing
• Accounting Tally
• CSS
• Corporate Risk Management
• Hibernate
• Brokerage

Employment Type: Part-Time

Experience: years

Vacancy: 1