Premium Customer Care Specialist

Ad Warrior Careers; Bracknell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading customer care provider in Bracknell is seeking a Customer Care Specialist to enhance user satisfaction. The ideal candidate is proactive and solution-oriented, responding to customer queries through various channels and aiming to provide a premium customer experience. This role is vital to ensuring 100% customer satisfaction and improving service quality. A background in customer care is essential. Join a globally recognized company inspiring millions daily with innovative fitness solutions.

Qualifications

• Experience in customer care or related field.
• Strong communication skills across different platforms.
• Ability to troubleshoot customer issues effectively.

Responsibilities

• Respond to customer queries through phone, email, and online portal.
• Improve service quality based on customer feedback.
• Facilitate a premium customer journey.

Skills

User satisfaction orientation

Proactive mindset

Problem-solving skills

Job description

A leading customer care provider in Bracknell is seeking a Customer Care Specialist to enhance user satisfaction. The ideal candidate is proactive and solution-oriented, responding to customer queries through various channels and aiming to provide a premium customer experience. This role is vital to ensuring 100% customer satisfaction and improving service quality. A background in customer care is essential. Join a globally recognized company inspiring millions daily with innovative fitness solutions.