Campus IT Support Technician — Hybrid, Impactful & Collaborative
University of Sheffield
Sheffield
Presencial
GBP 25.000 - 35.000
Jornada completa
Hace 3 días
Sé de los primeros/as/es en solicitar esta vacante
Descripción de la vacante
A leading educational institution is looking for an IT Support Technician to join their Campus IT team. In this role, you will provide in-person and remote support for staff and students, manage the lifecycle of IT assets, and contribute positively to faculty projects. The ideal candidate will have experience in IT support, strong communication skills, and a customer-focused approach. This is an exciting opportunity to shape a high-quality support experience within a collaborative environment.
Servicios
Competitive annual leave
Generous pensions scheme
Flexible working opportunities
Wide range of retail discounts
Formación
Experience in IT support environment is essential.
Strong knowledge of end-user devices and operating systems.
Understanding of cyber security principles is required.
Responsabilidades
Provide in-person and remote IT support for staff and students.
Manage devices from procurement to secure disposal.
Contribute to faculty projects and university events.
Conocimientos
Problem-solving
Customer-focused approach
Communication skills
Knowledge of Windows and macOS
End-user device support
Attention to detail
Team collaboration
Educación
Intermediate IT qualification or equivalent experience
Herramientas
ITSM tools
Descripción del empleo
A leading educational institution is looking for an IT Support Technician to join their Campus IT team. In this role, you will provide in-person and remote support for staff and students, manage the lifecycle of IT assets, and contribute positively to faculty projects. The ideal candidate will have experience in IT support, strong communication skills, and a customer-focused approach. This is an exciting opportunity to shape a high-quality support experience within a collaborative environment.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.