IT Technician

Consortium Professional Recruitment Ltd; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A tech recruitment firm is seeking an IT Support Technician in Hull. This pivotal role requires expertise in troubleshooting and maintaining IT systems while providing exceptional support to colleagues across multiple locations. Ideal candidates will possess strong problem-solving skills and hands-on experience in a multi-site environment. Join a supportive team that values your ideas and provides opportunities for skill development within a dynamic setting.

Qualifications

• Experience supporting end users in a multi-site IT environment.
• Familiarity with ticketing systems, MS Active Directory, and MS Server.
• A proactive approach and willingness to learn new technologies.

Responsibilities

• Be the first point of contact for IT support across various sites.
• Troubleshoot hardware, software, and network issues.
• Install and maintain IT systems, including servers and networks.

Skills

Problem-solving

Organisational skills

Customer-focused communication

Tools

PostgreSQL

HFSQL

MSSQL

Job description

IT Support Technician

Location: Hull

Salary: £25,000 - £30,000

Are you an experienced IT Support professional looking for a varied and hands‑on role within a busy, fast‑moving business?

We are working in partnership with a growing company operating across multiple sites, to recruit an IT Support Technician to join their close‑knit technical team.

This is a highly user‑facing position where no two days are the same. You’ll be the go‑to person for colleagues across the business, supporting everything from day‑to‑day troubleshooting to assisting with exciting new IT and data projects.

What you’ll be doing:

• Acting as the first point of contact for IT support across three sites and remote users
• Troubleshooting hardware, software, and network issues
• Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices
• Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users
• Overseeing data backups, system security, and patch management
• Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL
• Getting involved in new IT projects such as e‑commerce and data analytics developments

What we’re looking for:

• Proven experience supporting end users in a multi‑site IT environment
• Strong problem‑solving and organisational skills
• Confident communicator with a customer‑focused mindset
• Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server
• A proactive approach and willingness to learn new technologies

Desirable but not essential:

• Exposure to Power BI, Docuware, or Merlin ERP
• Basic coding knowledge or scripting experience

Why you’ll love it here:

You’ll be joining a supportive team where your ideas are valued and your work genuinely makes a difference. The role offers plenty of variety, autonomy, and opportunities to develop your technical skill set in a collaborative, people‑focused environment.