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A leading customer engagement solutions provider is seeking a Senior Full Stack Software Engineer. In this role, you will design and maintain high-quality cloud-native products, working closely with various teams to ensure compliance and quality. Ideal candidates will have over 5 years of experience in software engineering with strong skills in TypeScript, Node.js, and Python, alongside experience with modern frontend frameworks and cloud technologies. This full-time position offers competitive pay and promotes flexible remote working arrangements.
Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management.
As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple: to make every customer interaction secure whether it is handled by a human agent or an AI agent, without ever compromising the customer experience.
Our large portfolio of clients, which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities.
We are looking for an experienced Senior Full Stack Software Engineer with strong engineering skills and a passion for building scalable, secure and high-quality cloud-native products. As a Senior Engineer at Eckoh, you will design, build and maintain enterprise level solutions across our platform. You will work closely with engineering, QA, DevOps, product, and architecture teams to deliver systems that meet both customer and regulatory requirements. This role is ideal for someone who enjoys solving complex technical problems using cutting edge cloud technologies.
As a member of a Scrum team, you will actively participate in Scrum ceremonies, refining requirements, and ensuring high engineering quality through strong design, implementation, testing, and operational practices.
Our values sit at the heart of the culture at Eckoh:
We encourage and support everyone to grow with Eckoh
We challenge, listen, and are open minded to change and suggestions from others
As trusted advisors, we use our knowledge to solve challenges and deliver the best for our clients
We take personal ownership to strive for excellence in whatever we do
We are welcoming, embrace diversity and respect each other in a spirit of true humanity
At Eckoh we value creativity, collaboration and innovation and look forward to welcoming a new team member who shares these values.
As a Senior Full Stack Software Engineer at Eckoh, you will play a key role in delivering high-quality products while shaping how we build, operate, and evolve our platform.
So, if you are an innovator and love to find creative solutions to challenges, are passionate about helping customers provide exceptional service then you should consider working here at Eckoh.
Job Types: Full-time, Permanent
Pay: From £70,000.00 per year
Benefits:
Work Location: Remote
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.