Remote Travel Concierge: Craft Dream Trips

Hjbtravels; Remote; GBP 28,000 - 35,000; Full time

Job summary

A travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys. This role involves managing client inquiries, assisting with bookings, and ensuring a seamless experience. The ideal candidate should have strong communication skills and a background in customer service, preferably within the travel sector. This position offers remote flexibility and professional development opportunities within a passionate team.

Benefits

Exclusive travel perks and industry discounts

Ongoing training and support

Flexibility to work from anywhere

Qualifications

• Proven experience in customer service, particularly in travel or tourism industry.
• Ability to efficiently handle client inquiries and concerns.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond to client inquiries across various channels professionally.
• Assist clients with booking modifications and cancellations.
• Provide accurate and up-to-date information about travel arrangements.
• Follow up with clients post-trip for feedback.
• Ensure client satisfaction by addressing concerns effectively.

Skills

Excellent communication skills

Strong customer service experience

Attention to detail

Tech-savvy

Proactive mindset

Job description

A travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys. This role involves managing client inquiries, assisting with bookings, and ensuring a seamless experience. The ideal candidate should have strong communication skills and a background in customer service, preferably within the travel sector. This position offers remote flexibility and professional development opportunities within a passionate team.