Remote Travel Concierge: Craft Seamless Journeys & Perks

Hjbtravels; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel agency is seeking a Remote Travel Specialist to guide clients through travel arrangements from planning to completion. The role involves responding to inquiries, supporting booking modifications, and providing travel information. Ideal candidates possess excellent communication skills and a customer service background, with a genuine enthusiasm for travel. Enjoy the flexibility to work anywhere with continuous training and support. The position offers exclusive travel perks and an opportunity to help create memorable experiences.

Benefits

Exclusive travel perks

Access to industry-only discounts

Ongoing training and support

Qualifications

• Excellent communication skills in written and verbal formats.
• Preferably have a background in customer service, particularly in travel or hospitality.
• Attention to detail and strong organizational skills are crucial.

Responsibilities

• Respond to client inquiries in a timely manner across various channels.
• Support clients with booking modifications and special requests.
• Provide accurate information regarding travel documentation and processes.
• Follow up with clients to confirm travel plans and gather feedback.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

Attention to detail

Strong organizational habits

Tech-savvy

Job description

A travel agency is seeking a Remote Travel Specialist to guide clients through travel arrangements from planning to completion. The role involves responding to inquiries, supporting booking modifications, and providing travel information. Ideal candidates possess excellent communication skills and a customer service background, with a genuine enthusiasm for travel. Enjoy the flexibility to work anywhere with continuous training and support. The position offers exclusive travel perks and an opportunity to help create memorable experiences.