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Remote Customer Service Advisor - Work From Home
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Remote Customer Service Advisor - Work From Home
Job summary
A training and development company is seeking Customer Service Advisors to work from home in Thornaby-on-Tees. The role involves managing inbound calls and appointments with a focus on efficiency and empathy. Offering a salary of £23,809.50 per annum, this position includes numerous benefits such as 28 days of holiday, employee welfare support, and career development opportunities. Applicants should possess good communication skills and enjoy working in a fast-paced environment.
Benefits
Qualifications
- Must have good communication skills and a polite telephone manner.
- Ability to empathize with callers and understand their needs.
- Experience handling inbound calls and managing appointments is a plus.
Responsibilities
- Handle inbound calls to book, re-schedule, and cancel appointments.
- Demonstrate a high regard for efficiency and accuracy.
- Provide professional support while interacting with the public.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.