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Commercial Motor Claims Handler (100% Home

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GBP 20,000 - 39,000
16 days ago
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Commercial Motor Claims Handler (100% Home
Aston Charles
Norwich
Remote
GBP 20,000 - 39,000
Full time
17 days ago

Job summary

A cutting-edge Insurtech seeks a Motor Claims Handler to manage Commercial Motor and Motor Trade claims. This home-based position offers a salary of up to £33K with benefits, and opportunities for professional development. The ideal candidate will have over 3 years of experience handling Motor claims and excellent communication skills. Join a supportive team driving innovation in the insurance sector.

Benefits

Support towards professional qualifications
Friendly team environment

Qualifications

  • 3+ years’ experience in Motor Claims Handling.
  • Experience handling Commercial Motor losses preferred.
  • Able to work remotely with minimal supervision.

Responsibilities

  • Manage a mixed caseload of Commercial Motor and Motor Trade claims.
  • Demonstrate quality interactions with stakeholders and clients.
  • Handle claims from cradle to grave, ensuring high standards.

Skills

Attention to detail
Client service focus
Problem-solving skills
Communication skills
Job description
Overview

Job Type: Permanent Sector: General Insurance Specialism: Claims, Commercial Location: London & South Town/City: Norwich Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: to £33K plus benefits Posted: 17-Sep-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122 Job Views: 3

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

Responsibilities

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

You’ll be managing a mixed caseload of Commercial Motor and Motor Trade claims (from cradle to grave), typically comprising Accidental Damage and Third Party Damage losses. Throughout the process, you’ll demonstrate excellent attention to detail, together with the ability to provide quality interactions with stakeholders, clients, and customers to the high standards required by the business.

It is essential that you have 3+ years’ experience within Motor Claims Handling, and that you are well-versed in handling Commercial Motor losses.

We will consider Motor Claims Handlers who currently deal with both personal and commercial Motor claims, however, the focus for this role will very much be Commercial Motor. Ideally, you will come from an insurer, MGA or loss adjusting environment, with experience of dealing with claims through to full settlement.

Requirements

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!). As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary of up to £33K per annum (Negotiable, depending on experience), plus a range of company benefits, including support towards professional qualifications.

For the ambitious, the sky really is the limit within this organisation! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

Aston Charles - a personalised service from industry experts

General Insurance and Financial Services Recruitment

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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