Jobs in Durham, Großbritannien

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About the Job

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Are you ready to lead and innovate in the dynamic world of Talent Operations? As the Director of Talent Operations, you will be at the forefront of driving excellence and strategic alignment across Talent, Learning, and other HR Centers of Excellence. This pivotal role will see you collaborating with cross-functional teams, including Talent & Learning, People & Workforce Analytics, HR Technology, CIO, Procurement, and Employee & Labor Relations (ER-LR).

• Lead and Innovate: Spearhead the design and enterprise-wide implementation of cutting-edge digital credentials and assessment solutions.
• Drive Excellence: Establish governance, metrics, and reporting frameworks to ensure alignment with Talent & Learning strategies and priorities.
• Manage and Optimize: Oversee policies and operational processes that support scalable and compliant talent practices.
• Showcase Excellence: Lead external award submissions to highlight Talent & Learning achievements.
• Vendor Engagement: Ensure effective vendor engagement and performance for certification and credentialing programs.
• Strategic Execution: Enable the successful execution of Kyndryl’s global learning and talent strategy through operational rigor, data-driven insights, and stakeholder alignment.

• Cross-Functional Alignment: Drive alignment by collaborating with stakeholders across Talent, Learning, and other HR CoEs to advance strategic priorities.
• Consistent Messaging: Work with HR teams and corporate communications to ensure consistent messaging across key forums such as HRLT, HR Accelerate, eMpower, and eXpower.
• Readiness for Reviews: Ensure end-to-end readiness for Talent & Learning Functional Business Reviews, including planning, structuring agendas, preparing materials, and tracking actions.
• Leadership Engagements: Organize and facilitate key leadership engagements, including monthly Extended LT meetings and quarterly Talent & Learning All Hands sessions.
• Timely Resolution: Oversee and drive the timely resolution of action items from Functional Business Reviews, Management letters, and leadership forums.
• Metrics and Measurement: Lead the Metrics and Measurement team to deliver analytics, business-aligned reporting, and operational excellence.
• Policy Management: Maintain an up-to-date compendium of Talent & Learning processes and policies, ensuring accuracy and alignment with organizational standards.
• Award Submissions: Develop an annual roadmap for external award submissions, collaborating with Learning and Talent Leaders to ensure high-quality submissions.
• Assessment Framework: Lead the strategy, governance, and execution of enterprise-wide assessment practices, championing data-driven and ethical solutions.
• Digital Credentials: Oversee the publication and maintenance of internal digital credentials and manage external certifications with vendors and HR Tech teams.
• Content Management: Ensure the maintenance and updates of articles on internal platforms like MyKyndryl.

Join us in shaping the future of Talent Operations at Kyndryl, where your expertise will drive innovation, excellence, and strategic success.

Every position at Kyndryl offers a way forward to growing your career, from Junior Administrator to Architect. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

• Bachelor’s degree preferred.
• Minimum of 15+ years in Talent, Learning, or HR Operations roles, with at least 5 years in leadership capacity.
• Global Expertise: Proven track record of success in a global matrixed organization and environment.
• Technical Proficiency: Familiarity with Talent & Learning processes, tools, and technologies.
• Program Management Excellence: Strong program management skills with a history of successfully leading projects and programs on a global scale.
• Stakeholder Management: Exceptional stakeholder management skills, with the ability to build and maintain strong relationships.
• Attention to Detail: A keen eye for detail and a commitment to operational excellence.
• Collaborative Skills: Proven ability to collaborate effectively with global and regional cross-functional teams.
• Communication Skills: Strong verbal and written communication skills.
• Organizational Skills: Excellent organizational skills with a focus on providing market-aligned solutions.
• Analytical Abilities: Strong analytical skills to solve problems using data and insights.
• Business Acumen: Possess strong business acumen and change management skills.
• Leadership: Demonstrated ability to lead and inspire a large team.
• Ability to travel and work in Kyndryl office as needed.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.
• The chance to work with a leading global IT services company.

The compensation range for the position in the U.S. is $150,720 to $286,200 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part-time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

• California: $165,720 to $343,560
• Colorado: $150,720 to $286,200
• New York City: $180,720 to $343,560
• Washington: $165,720 to $314,880
• Washington DC: $165,720 to $314,880

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact\'s Kyndryl email address.

Location: United States (Remote)