Account Manager - EMEA

ProcessUnity; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading Third-Party Risk Management company is looking for an Account Manager based in the UK. The role focuses on managing and expanding customer relationships while meeting sales targets. You'll generate leads, provide tailored solutions, and negotiate contracts. Ideal candidates should have proven sales experience, strong negotiation and communication skills, and a Bachelor’s degree in Business or Marketing. Join a company committed to an inclusive workplace where diverse backgrounds thrive.

Qualifications

• Proven experience in sales, account management, or business development.
• Ability to build and maintain executive-level customer relationships.
• Knowledge of sales strategy and market conditions.

Responsibilities

• Identify and manage expansion opportunities with existing accounts.
• Meet or exceed sales quotas.
• Negotiate contracts and pricing.

Skills

Sales experience

Account management

Negotiation skills

Communication skills

Relationship building

Goal-oriented mindset

Education

Bachelor’s degree in Business or Marketing

Tools

CRM software

Sales Analytics tools

Job description

ProcessUnity is the Third-Party Risk Management (TPRM) company. Our software platforms and data services protect customers from cybersecurity threats, breaches, and outages that originate from their ever-growing ecosystem of business partners. By combining the world’s largest third-party risk data exchange, the leading TPRM workflow platform, and powerful artificial intelligence, ProcessUnity extends third-party risk, procurement, and cybersecurity teams so they can cover their entire vendor portfolio. With ProcessUnity, organizations of all sizes reduce assessment work while improving quality, securing intellectual property and customer data so business operations continue to operate uninterrupted.

We are seeking an Account Manager who will be responsible for identifying expansion opportunities while managing and growing relationships with executive buyers in our existing account base. This role involves meetings sales targets, understanding customer value, and providing tailored solutions to drive revenue growth.

Please note that this is a remote role, but you must be based in the UK.

What You'll Do:

• Meet or exceed assigned sales quotas and KPIs.
• Identify new business opportunities within existing accounts and develop strategies to upsell or cross-sell products/services.
• Maintain and develop strong relationships with key customers to ensure long-term satisfaction and retention.
• Generate leads, pursue leads provided to you, and expand the company’s customer base.
• Understand customer’s value, provide tailored solutions, and act as liaison between customers and internal teams.
• Prepare and negotiate contracts, pricing, and service agreements to secure profitable deals.
• Stay up to date on industry trends, competitor activities, and market conditions to inform sales strategies.
• Work closely with marketing, customer support, product team, new business, partners and customer success teams to ensure seamless customer experience.
• Track and report sales performance, qualified pipeline, forecasts and customer feedback.

Desired Experience and Skills:

• Proven experience in sales, account management, or business development.
• Strong negotiation and communication skills.
• Ability to build and maintain executive level relationships with customers.
• Goal-oriented and self-motivated with a growth mindset.
• Knowledge of CRM software and Sales Analytics tools is a plus.
• Bachelor’s degree in Business, Marketing or a related field preferred.
• 5-7 Years of experience in sales and/or GRC related executive relationship roles.

ProcessUnity is committed to providing an inclusive and equitable workplace where people of all backgrounds, identities, and life experiences can thrive. ProcessUnity is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.