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Customer Administrator
Zusammenfassung
A leading health services provider in the UK is seeking a Customer Administrator for a remote role. The successful candidate will provide administrative support, manage telephone calls, and book appointments while ensuring high-quality care and confidentiality. The position offers a salary between £24,000 and £27,000 depending on experience, with regular hours from 9am to 5pm, Monday to Friday.
Qualifikationen
- Minimum of 1 year relevant administration experience.
- Experience using MS Office programs.
- Ability to handle sensitive information professionally.
Aufgaben
- Provide telephone and email support to ensure high-quality care.
- Book appointments for customers as required.
- Record all information accurately in the system.
Kenntnisse
Customer Administrator – Remote role
Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.
- Providing frontline telephone and email support to ensure a smooth journey and high-quality care.
- Booking appointments for customers as required.
- Working through email enquiries and escalating as required.
- Dealing with enquiries, answering queries, calls and escalating to relevant departments.
- Appropriately and sensitively deal with professionals, customers and clients.
- Always adhere to strict policies regarding confidentiality and compliance.
- Ensuring all information is recorded accurately on your system.
- A minimum of 1 years relevant Administration experience.
- Experience using MS office.
- Good communication skills.
- Ability to prioritise.
- Clear understanding of confidentiality and handling sensitive information.
- Self-sufficient and a problem solver.
- Happy to undertake a DBS check.
- Fully remote, home based (all IT equipment will be provided).
- Monday – Friday, 9am – 5pm with 1 hour for lunch.
- Salary of £24,000 - £27,000 depending on experience.
If you are interested in this Customer Service Advisor role, please apply with an up-to-date CV or get in contact with Amy or Sophie at the Pertemps Southampton Branch today!
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