Overview
Our client, an established Social Housing Provider, has an immediate requirement for a Technical Repairs Surveyor. Location: East Hastings. Term: initially 3 months. Rate: 32.94 per hour Umbrella, with mileage rate (45p) available from home location. This is a remote role.
Responsibilities
- Oversee individual caseloads consisting of live disrepair claims (including damp and associated repairs).
- Handle party wall awards, repair diagnostic cases, and referrals from repairs teams, health and safety, and environmental teams.
- Undertake training and act in an advisory capacity for colleagues across the business; may from time to time give expert evidence in court.
- Be the customer-facing, visible presence attending our buildings and act as the main contact for customers while their case is being processed; see works through to completion.
- Work unsupervised and be highly organised.
- Learn and update systems to support the work; record information securely and ensure remedial actions are processed.
- Deal with all technical aspects of cases; carry out and coordinate essential repairs; aim to avoid liability from legal disrepair action wherever possible and, where not possible, mitigate claims effectively.
- Liaise closely and establish good working relationships with all key stakeholders.
- Plan workload effectively; identify defects; add work to the relevant database; conduct post-remediation inspections to close out actions.
- Access to customer properties is essential and may require a flexible approach to survey customer requests/concerns at times suitable for the customer.
Qualifications / Skills
- Experience in technical repairs surveyance, disrepair, or related housing sector roles preferred.
- Strong organisational skills and ability to work autonomously.
- Ability to manage client relationships and communicate clearly with diverse stakeholders.
- Proficiency with case management systems and data recording; attention to data security.
About the Employer
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.