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Remote Community Moderator — Bilingual EN/FR (Gaming)
Job summary
A leading virtual support platform is seeking a Remote Community Moderator to provide email and chat support for a major gaming client. The ideal candidate must be fluent in both English and French, possess strong problem-solving skills, and have a passion for gaming. Responsibilities include monitoring community interactions and ensuring excellent customer service. This role offers the flexibility of working from home, allowing individuals to manage their own schedules while engaging with a vibrant gaming community.
Qualifications
- Proficiency in reading, writing, and speaking English and French.
- Ability to understand cultural nuances and terminology.
- Self-motivated with excellent communication skills.
Responsibilities
- Provide email and chat support to players.
- Monitor community channels and respond to inquiries.
- Maintain a positive attitude and professionalism in all communications.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.