Remote Healthcare Integration Support Analyst

Better Days Recruitment; Remote; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an experienced Service Support Analyst Engineer to join a global support team, focusing on healthcare integration technologies. The role involves maintaining system stability, providing technical support, and requires a background in 1st/2nd line support. Ideal candidates will have at least 2-3 years of experience, with strong troubleshooting and communication skills. Although the role is primarily remote, some on-site work in London is expected weekly. Opportunities for growth are abundant in this dynamic environment.

Qualifications

• Minimum of 2-3 years' experience in Middleware and Integration support.
• Experience working within the healthcare sector is essential.
• Familiarity with Linux and Windows administration.

Responsibilities

• Ensure stability and performance of integration and enterprise systems.
• 1st and 2nd line technical support within healthcare integration platforms.
• Monitor client environments and solve queries and issues.

Skills

1st/2nd Line Middleware and Integration support

Customer service

Troubleshooting

Communication skills

Analytical skills

Collaborative team player

Attention to detail

Tools

Microsoft Suite

Power Shell

Windows administration

Linux administration

Rhapsody

InterSystems

Mirth

Job description

A recruitment agency is seeking an experienced Service Support Analyst Engineer to join a global support team, focusing on healthcare integration technologies. The role involves maintaining system stability, providing technical support, and requires a background in 1st/2nd line support. Ideal candidates will have at least 2-3 years of experience, with strong troubleshooting and communication skills. Although the role is primarily remote, some on-site work in London is expected weekly. Opportunities for growth are abundant in this dynamic environment.