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Swiss German speaking Customer Service Advisor
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Swiss German speaking Customer Service Advisor
Descripción de la vacante
A leading recruitment agency in the United Kingdom is looking for a fluent Swiss German-speaking Customer Service Advisor. This permanent, full-time role offers remote work with just one day required in the office per month. The ideal candidate will be passionate about customer service and possess strong communication skills. Responsibilities include handling customer inquiries and maintaining records. Various perks, including bonuses and enhanced parental pay, are offered.
Servicios
Formación
- Fluent in both written and spoken Swiss German.
- Prior experience in a customer service role is advantageous.
- Ability to work independently in a remote setting.
Responsabilidades
- Handle customer enquiries from Swiss German-speaking clients via phone, email, and live chat.
- Provide solutions to customer issues, ensuring satisfaction and timely resolution.
- Maintain customer records and accurately log interactions.
- Work collaboratively with team members and management to improve customer experiences.
Conocimientos
Jobtitle:SwissGermanspeakingCustomerServiceAdvisor
Location:Remote,with1daypermonthintheoffice
Contract:Permanent,full-time
AreyouafluentGermanspeakerwithapassionforprovidingexcellentcustomerservice?WeareseekingaSwissGerman-SpeakingCustomerServiceAdvisortojoinourclient’steam. Thisroleisprimarilyremote,offeringflexibilitywithjustonedaypermonthrequiredinourclient’soffice.
Responsibilities:
- HandlecustomerenquiriesfromSwissGerman-speakingclientsviaphone,email,andlivechat.
- Providesolutionstocustomerissues,ensuringsatisfactionandtimelyresolution.
- Maintaincustomerrecordsandaccuratelyloginteractions.
- Workcollaborativelywithteammembersandmanagementtoimprovecustomerexperiences.
WhatWe’reLookingFor:
- FluentinbothwrittenandspokenSwissGerman.
- Strongcommunicationandproblem-solvingskills.
- Priorexperienceinacustomerserviceroleisadvantageous.
- Abilitytoworkindependentlyinaremotesetting.
ShiftPattern:
(37. 5hoursaweek)
- Bonus
- Lifeinsurance
- Abilitytoworkremote
- Companydiscount
- Eyetests
- Buy/sell5daysofholidayayear
- Enhancedmaternity/paternitypay
Andmanymore!
Ifyou'reacustomer-focusedindividualwithfluentSwissGermanlanguageskills,we'dlovetohearfromyou!
Ifinterested,pleaseapplyorsendyourCVdirectlytot. chau@eurolondon. com.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.