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Job summary
A growing business in Halifax is looking for a debt collection professional to manage high-risk accounts and provide exceptional client service. This role offers a competitive salary, a £300 monthly bonus based on performance, and a hybrid working model after initial training. Candidates with experience in debt collection and strong negotiation skills are encouraged to apply for this opportunity.
Benefits
Qualifications
- Experience in debt collection or a related role within accounting and finance.
- Ability to handle confidential information.
- Knowledge of relevant legal and regulatory frameworks.
Responsibilities
- Handle high-risk debt accounts with professionalism and discretion.
- Communicate with clients to negotiate payment plans and settlements.
- Maintain accurate records of debt recovery activities.
- Collaborate with internal teams to resolve disputes.
- Prepare reports on collection activities and outstanding debts.
Skills
- Want to join a growing business with real progression opportunities?
- Initial 12 month role with an opportunity to go permanent!
About Our Client
This small-sized organisation in the business services industry is known for its professional approach to accounting and finance. They are committed to providing excellent services to their clients while maintaining high standards of integrity and efficiency.
Job Description
- Handle high-risk debt accounts with professionalism and discretion.
- Communicate with clients to negotiate payment plans and settlements.
- Maintain accurate and up-to-date records of debt recovery activities.
- Collaborate with internal teams to resolve disputes and discrepancies.
- Prepare reports on collection activities and outstanding debts.
- Provide excellent customer service to maintain relationships
- Identify and escalate cases requiring further legal action.
The Successful Applicant
- Experience in debt collection or a related role within accounting and finance.
- Strong communication and negotiation skills.
- Attention to detail and the ability to handle confidential information.
- Knowledge of relevant legal and regulatory frameworks.
- Proficiency in using accounting software and tools.
- A proactive and results-driven approach to work.
What's on Offer
- Salary: Competitive hourly rate depending on experience and a £300 monthly bonus if KPI's are hit!
- Start Date: ASAP
- Location: Halifax - hybrid model (2 days WFH after 2-4 weeks training)
- Hours: 37.5 hour working week
- Transport: Free parking on site and close to public transport links
- Perks: On-site gym and canteen
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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