Insurance jobs in Gran Bretaña

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Ecclesiastical Insurance Group

Northampton, United Kingdom

Other

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Yes

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053d33426e5a

4

25.06.2025

09.08.2025

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Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Newcastle, Edinburgh, Charlbury, Northampton, or Catterick (hybrid working of 2 days working from home per week available upon successful completion of probation)

Lycetts Insurance Brokers, part of Benefact Group, seeks a Claims Handler/Senior Claims Handler to join our Claims Team at our Head Office in Newcastle or Regional Claims Hubs in Edinburgh, Charlbury, Northampton, or Catterick.

We need a Claims Handler with strong insurance technical knowledge and a compassionate client care approach. This role offers a rewarding opportunity to support clients during vulnerable times and ensure a seamless claims experience.

Joining our expanding, innovative Group offers career development and the chance to be part of an inclusive, purpose-led organization.

• Guide clients through the claims process with empathy and professionalism
• Use your insurance knowledge to ensure fair outcomes
• Communicate clearly with clients, insurers, and third parties
• Manage claims from start to finish with care and attention to detail
• Make a positive difference in people's lives daily

• Solid technical insurance claims handling knowledge
• Excellent communication and organizational skills
• Experience in a similar role (preferred)

• Competitive salary (discussable)
• Hybrid working upon successful probation
• Employer pension contribution of 5%, rising to 10% after 5 years
• Discretionary annual bonus based on performance
• Life Assurance up to 4x salary
• 25 days annual leave plus bank holidays, increasing with service
• Career development support and funding for professional qualifications

The Lycetts group has over 60 years of experience in insurance, risk management, and financial advice for diverse clients. We aim to be a trusted adviser with high client satisfaction scores.

Benefact Group is a global financial services group owned by a charity, and a major UK corporate donor, having donated £250 million since 2014. We aim to double our size and foster a culture of kindness, ambition, and continuous improvement.

We are committed to diversity and inclusion, welcoming applications from all backgrounds, abilities, and perspectives. If you need support during the recruitment process, please let us know.