Service Colleague

ASDA; Swaffham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known retail company in Swaffham is seeking a part-time Service Colleague to assist customers and support various departments. Ideal candidates should be friendly, enjoy working as a team, and be flexible with their shifts. The role includes serving at checkouts, preparing food, and ensuring shelves are stocked. Benefits include discounts and access to special offers, making this a great opportunity for those who value customer service.

Benefits

15% colleague discount

Access to financial coaching

Company pension

24/7 virtual GP

Colleague recognition programme

Qualifications

• Must be friendly and enthusiastic.
• Willing to work across multiple departments.
• Enjoy interacting with customers.

Responsibilities

• Serve customers at checkouts and assist with orders.
• Prepare fresh pizzas and restock shelves.
• Contribute to a positive shopping experience.

Skills

Friendly demeanor

Enthusiastic attitude

Ability to learn new skills

Customer service orientation

Job description

Job Title

Service Colleague

Location

EXPPFS - 4045 NECTON

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Afternoons

Hours per Week

12

Pay Rate

£12.60

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

12 December 2025

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.

As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products.

We work together as one team to drive sales and deliver a great online and in-store shopping experience.

About You

You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.