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Customer Support & Training Specialist
Job summary
A leading technology company in Coventry seeks a Customer Support Advisor to provide exceptional support and training to customers. The ideal candidate will have strong customer service experience, excellent communication skills, and proficiency with Microsoft packages. Join a dynamic team in a fast-growing organization offering a supportive work environment and various benefits including private medical insurance and generous leave policies.
Benefits
Qualifications
- Previous experience in a customer-facing role.
- Ability to work with high accuracy in electronic records.
- Knowledge of confidentiality and handling confidential information.
Responsibilities
- Deal with customer enquiries efficiently.
- Participate in training and development sessions.
- Deliver high standards to customers.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.