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ELZ ACQUISITIONS LTD
IT Manager (Contact Centre)
Résumé du poste
A recruitment agency in Glasgow is seeking an experienced IT Manager to lead their technology function. You will oversee IT infrastructure, manage budgets, and ensure cybersecurity. The ideal candidate has over 10 years in IT, including 5+ in a leadership role, and familiarity with contact centre technologies. This full-time position is pivotal for business growth and efficiency.
Qualifications
- 10+ years in IT, with 5+ in leadership.
- Experience with contact centre technologies.
- Strong knowledge of cloud/on-prem infrastructure & security frameworks.
Responsabilités
- Lead and inspire the IT team.
- Manage IT budgets, suppliers, and governance.
- Drive a cyber security-first mindset.
Connaissances
Outils
IT Manager Glasgow | Full-time
We’re looking for an experienced IT Manager to lead our technology function, manage infrastructure, and keep our business secure, connected, and future-ready.
- Lead and inspire the IT team.
- Manage IT budgets, suppliers, and governance.
- Oversee infrastructure, cloud, and unified communications.
- Drive a cyber security-first mindset and maintain key accreditations.
- Act as the final escalation point for IT services.
- Deliver projects that enable business efficiency and growth.
- 10+ years in IT, with 5+ in leadership.
- Experience with contact centre technologies (Avaya, Cisco, Genesys, etc.).
- Strong knowledge of cloud/on-prem infrastructure & security frameworks.
- Proven ability to manage projects, suppliers, and stakeholders.
- A confident leader with excellent communication skills.
Ready to lead IT strategy and delivery? Apply now through Cactus Search - matt@cactussearch.co.uk
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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