puestos de Information Security en Gran Bretaña

Job title: IT Manager

Location: Belfast

Duration: Full time, Permanent

Salary: £38,000 - £45,000 per annum

REED Technology are delighted to partner with a fantastic charitable organisation who are seeking an IT Manager to join their team.

Technical Management

• Oversee the planning, implementation and maintenance of IT systems/networks
• Administration and optimisation of Microsoft 365 services.
• Manage SaaS applications including licensing, integration, and vendor relationships.
• Ensure robust cybersecurity and information security practices and compliance with ISO27001, Cyber Essentials Plus and GDPR
• Oversee the end-to-end implementation of technology projects
• Stay up to date with technical advancements and trends to make informed decisions

Operational Oversight

• Manage IT infrastructure, service desk operations, and user support.
• Monitor SLAs, KPIs, and user satisfaction
• Monitor system performance, availability, and capacity planning.
• Maintain IT policies, procedures, and documentation.
• Collaborate with other departments to assess and prioritise technology needs
• Provide technical support and guidance
• Recommend/implement new hardware and software solutions

Leadership

• Contribute to the IT strategy and roadmap
• Identify improvement and innovation opportunities, driving digital transformation
• Manage the relationship with IT contractors and vendors
• Contribute to the budget planning process and manage costs

• Degree in Computer Science, Information Technology, Cybersecurity, or a related field
• 5+ years' experience in leading, mentoring, and developing IT Support, infrastructure and/or Systems Admin teams
• Hands-on experience of O365 Architecture and Administration
• Detailed working knowledge of Microsoft Intune
• Experience of procuring and supporting SaaS platforms
• Proven experience in developing and implementing cybersecurity strategies, conducting security assessments, and managing security incidents.
• Experience in managing relationships with IT vendors and service providers, including negotiating contracts and ensuring service delivery
• Experience of leading and developing IT teams
• Excellent organisational skills and the ability to prioritise tasks to meet tight deadlines.
• Excellent communication and presentation skills, including experience in the preparation of reports for senior leaders.
• Full driving licence valid for use in UK and Ireland and access to use of a car, with appropriate business insurance

If you meet the above criteria and would like to discuss this opportunity, then please contact Niall Lennon for a confidential discussion.

Skills: it manager, senior support engineer, technical support