Technology Project Leader

Mandarin Oriental Hotel Group Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel group is seeking a Technology Project Leader to join the Group IT team in London. In this role, you'll oversee the planning and delivery of hotel openings, ensuring alignment with brand standards. Candidates should have at least 5 years of IT experience, including 3 years in hospitality. Strong leadership skills and expertise in project management tools are essential. The position offers comprehensive benefits and opportunities for personal growth.

Benefits

Learning & Development programmes

Complimentary nights and attractive rates

Comprehensive health benefits

Competitive retirement plans

Competitive salary and benefits package

Qualifications

• 5+ years of IT experience with international exposure.
• 3+ years of experience in hospitality.
• Strong leadership and communication skills.

Responsibilities

• Lead the planning and delivery of hotel openings.
• Oversee procurement of FF&E and OS&E.
• Act as liaison between ownership and brand teams.
• Conduct site visits with developers.

Skills

Leadership

Communication

Stakeholder management

Hotel systems integration

Cybersecurity

Digital transformation

Project management tools

Education

ITIL Foundation or higher

PMP or Prince2 certification

Tools

Smartsheet

Microsoft Project

Job description

Mandarin Oriental is looking for a Technology Project Leader to join our Group IT team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Based within the Group IT Department in London, the Technology Project Leader will lead the end-to-end execution of hotel and branded residence openings across Mandarin Oriental. The role reports to the Vice President, Technology Operations.

As Technology Project Leader, you will be responsible for:

• Leading the planning and delivery of hotel and residential openings and management takeovers, ensuring alignment with brand vision and compliance with Product Standards and Guidelines.
• Collaborating with design and development teams to uphold brand standards.
• Overseeing FF&E and OS&E procurement, ensuring premium quality and timely installation.
• Acting as liaison between ownership groups, brand teams, and operational leaders.
• Facilitating cross-functional collaboration with IT, People & Culture, Finance, Operations, Technical Services, and Marketing.
• Conducting site visits and progress reviews with developers and contractors.
• Coordinating pre-opening activities including training and system implementation.
• Identifying risks and implementing mitigation strategies to protect timelines and brand reputation.
• Ensuring adherence to MOHG Technology product standards and Information Security guidelines.

What we expect from you:

• 5+ years of IT experience with international exposure, including 3+ years in hospitality.
• Strong leadership, communication, and stakeholder management skills.
• Expertise in hotel systems integration, cybersecurity, and digital transformation.
• Strong experience with project management tools (Smartsheet, Microsoft Project).
• ITIL Foundation or higher; PMP or Prince2 certification preferred.

Our commitment to you:

• Learning & Development: Tailored programmes to help you grow continuously.
• MOstay: Complimentary nights and attractive rates for you and your loved ones worldwide.
• Health & Wellness: Comprehensive benefits and wellness programmes globally.
• Retirement Plans: Competitive plans based on your role and tenure.
• Local Benefits: A competitive salary and benefits package.

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