The SWATCH Group
MP Training and Recruitment
JFK Johnson Rehabilitation Institute
Triple West Medical
Barchester Healthcare
A leading watch manufacturer is seeking a Customer Care Coordinator to enhance the customer journey in Southampton. The ideal candidate will ensure high levels of support and engagement for clients, thriving in a fast-paced environment while solving problems effectively. This is a unique opportunity to make a significant impact within the customer care team.
Are you a people person with a knack for turning every interaction into a positive experience and excellent attention to detail? We’re looking for an energetic and organised Customer Care Coordinator to join our growing team in this brand-new role. You’ll be at the heart of our customer journey, making sure every client feels valued, supported, and heard from their very first contact with us. If you thrive in a fast-paced environment, love problem-solving, and want to shape the way we care for our customers, this is your chance to make a real impact.
Main Function
To ensure delivery of a consistently high level of customer care for Swatch and Flik Flak, UK and Ireland customers by continually reviewing and developing the customer care function.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.