Health Care Manager jobs in United Kingdom
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Temporary Part-Time Customer Care Leader (Residential)
Job summary
A residential development firm is seeking a Temporary Customer Care Manager in Horsham. This part-time role involves managing customer care operations, acting as the main contact for homeowners regarding defects, and coordinating subcontractors. Strong communication and stakeholder management skills are essential. The expected duration is 12 months with a start date in January 2026. A competitive salary will be offered, dependent on experience. The role requires organization and the ability to work independently.
Benefits
Qualifications
- Previous experience in a Customer Care Manager or Aftercare role within residential development or construction.
- Ability to work independently in a temporary/part-time capacity.
Responsibilities
- Manage day-to-day customer care operations.
- Act as the main point of contact for homeowners regarding defects and aftercare issues.
- Coordinate and manage subcontractors attending remedial works.
- Monitor and resolve customer queries and complaints efficiently.
- Ensure compliance with company procedures and service standards.
- Maintain accurate records and reporting on customer care activities.
- Liaise with internal teams including construction, commercial and sales.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.