Overnight Guest Care Specialist

Premier Inn; Worcester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Worcester is looking for a Nights Team Member. You will ensure the safety and comfort of our overnight guests by applying your customer service skills in a calming environment. This role includes looking after the hotel overnight, providing service to guests, and adhering to safety protocols. Benefits include training, a discount card for meals and hotel stays, along with a company pension scheme. Experience is not required, and the role offers 24 hours per week.

Benefits

Training and support

Whitbread Benefits card

Pension and saving schemes

Discounts on various services

Complimentary breakfast for two

Qualifications

• Calm personality to ensure safety of overnight guests.
• Immediate start, no experience needed.

Responsibilities

• Look after hotel and guests overnight.
• Provide exceptional customer service.
• Ensure health and safety standards are maintained.

Skills

Customer service

Problem solving

Health and safety knowledge

Job description

A leading hotel chain in Worcester is looking for a Nights Team Member. You will ensure the safety and comfort of our overnight guests by applying your customer service skills in a calming environment. This role includes looking after the hotel overnight, providing service to guests, and adhering to safety protocols. Benefits include training, a discount card for meals and hotel stays, along with a company pension scheme. Experience is not required, and the role offers 24 hours per week.