We Manage Jobs(WMJobs)
Warner Hotels
PepsiCo Deutschland GmbH
Bupa
Morgan Sindall Group Plc
Sumer Group Holdings Limited
Solirius Consulting
Career Choices Dewis Gyrfa Ltd
Entrez en contact avec des chasseurs de têtes pour postuler à des offres similairesSandwell College
Celonis
BearingPoint United Kingdom
RAINHAM MARK GRAMMAR SCHOOL
Maria Mallaband Care Group Ltd
PPHE Hotel Group
RAINHAM MARK GRAMMAR SCHOOL
IUK IQVIA IES UK Limited
Lex Leisure
Product Marketing Alliance
Sainsbury’s Group
Mistral AI
Search Consultancy
NEXT Retail Ltd.
First Call Contract Services
A local council is seeking a Customer Service Officer to join their Sandwell Libraries and Archives team. The candidate will provide efficient library services and ensure high-quality customer care. Qualifications include customer service experience and excellent IT skills. This role offers a generous leave entitlement and access to employee benefits.
This post is fixed term until 31/03/2026
We are seeking a Customer Service Officer to join our established team within Sandwell Libraries and Archives. We are looking for committed and enthusiastic candidate eager to take on these interesting and rewarding role.
Supporting and working in partnership with the Library Supervisor, the person appointed will work as part of a team providing efficient and effective library and information service with a high standard of customer care.
You will provide a high-quality service to all users including children, young people and adults from all cultural backgrounds and to meet Council and Library and Archives standards.
You will undertake and be responsible for all tasks associated with the presentation of services, activities and events and all administrative routines and procedures.
The successful applicant will be required to support customers to access a range of library services, including self-service and virtual services, with a focus on encouraging the use of libraries through promotional and outreach work.
You may be required to work every Saturday and be flexible in the hours you work in the week. This post involves working at different libraries depending on service requirements. In exchange, this is a highly valued role and you will become part of a forward thinking and energised team.
The Council has been through significant change over the past couple of years and we are committed to continuing our improvement journey, transforming and modernising to get the best outcomes for Sandwell residents.
Joining Sandwell Council means becoming part of a supportive and forward-thinking organisation.
For an informal discussion, please contact Qasim Bashir (Central Services Manager) qasim_bashir@sandwell.gov.uk
37 hours per week
To apply please download the attached application and return to: Hrresourcing_applications@sandwell.gov.uk
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.
If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk
For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs
Click here to find out more about our One Team Framework: Values and Behaviours
https://www.sandwell.gov.uk/WeAreSandwell/council/story
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.