Event Planner jobs in United States

Role Description

Working as part of a team managing and scheduling engineers work in your own geographical region.

Essential Duties

1. Daily management of all engineers diaries, booking and moving works.
2. Management of an order book.
3. Providing daily updates to your relevant manager of volume of jobs scheduled.
4. Ensuring customer SLAs and KPIs are met on all jobs.
5. Ensuring daily business targets of JPM (jobs per man) and jobs planned are met within SLA.
6. Organise and plan routes to maximise productivity.
7. Strict adherence to engineer skill matrix to ensure FTF (first time fix).
8. Highlighting any issues to Regional Ops Manager in order to minimize downtime and maximize performance (e.g. engineer performance issues, skill set gaps etc.).
9. Accurate and consistent updating of system databases.
10. Management of WIP in region.
11. Raising of POs for subcontractors and suppliers.
12. Build and maintain relationships with engineers, sub-contractors and suppliers.

Personal Characteristics (Attitude)

1. Ability to prioritise and follow customer SLA requirements.
2. Excellent communication skills both written and verbal.
3. Methodical approach to managing and maintaining your workload.
4. Ability to multi-task and stay calm under pressure whilst targeting backlogs.
5. Team player who can manage their own workload and work well on their own initiative.
6. Exceptional customer service and interpersonal skills.
7. Problem solving skills.
8. Proactive, results driven.
9. Competent in Microsoft Office Applications (specifically Excel).
10. Flexible approach to work and working hours.

Education & Experience (Knowledge & Skills)

1. Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English.

Desirable

1. Experience of working with field-based engineers.
2. Experience in working in a target driven environment.

Job Types: Full-time, Permanent

Benefits:

• Company pension.
• Free parking.
• Health & wellbeing programme.
• On-site parking.
• Sick pay.

Schedule:

• Day shift.
• Monday to Friday.

Ability to commute/relocate:

• Wakefield, WF4 4TD: reliably commute or plan to relocate before starting work (required).

Experience:

• Scheduling: 1 year (required).