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IT Change & Incident Manager (Hybrid)
Job summary
A prominent dairy company in Market Drayton seeks a Change Manager to oversee the configuration management life cycle and improve IT service availability. This full-time position offers a competitive salary, a generous bonus, and a hybrid working arrangement. Key responsibilities include managing incidents, coordinating resolutions, and liaising with various stakeholders to enhance efficiency. If you have ITIL experience and a technical background, this role presents a fantastic opportunity for career advancement.
Benefits
Qualifications
- 2 years’ experience in a Change/Request ITIL environment.
- Experience in Incident and Service Level Management.
- Working knowledge of configuration management tools.
Responsibilities
- Manage the configuration management life cycle.
- Analyze and improve availability of IT services.
- Coordinate teams for quick incident resolution.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.