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A major retail company in Scotland is hiring a Customer Assistant for their Foods section. The role involves delivering exceptional customer service, maintaining stock levels, and utilizing digital tools to enhance the shopping experience. Ideal candidates will possess a passion for food products, strong communication skills, and the ability to work flexibly across store areas. Full-time hours may be required during peak weeks.
Sunday 07:00 -13:00
Wednesday 16:45-22:15
Thursday 10:00-16:00
Saturday 07:00-13:00
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
You'll be a brand ambassador who's ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Are you ready for it? Take your marks and get ready to apply.
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Serve our customers efficiently, both on the shop floor and at service points.
Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
Build expert product knowledge to sell and recommend our products and services.
We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
High levels of customer service.
Committed to delivering excellent work with great attention to detail.
Open to and acts upon feedback, asking for this regularly.
Takes accountability for planning and managing own workload efficiently.
Strong communication skills.
Adaptable to changing situations.
Builds positive relationships by being a good listener.
Good level of digital capability.
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.