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A growing IT service provider in Manchester is seeking a proactive IT Support Engineer. This hybrid/remote role involves tackling complex technical challenges, providing support across Microsoft 365, Azure, and Windows Server. The ideal candidate will have strong troubleshooting skills and excellent communication abilities. The position offers a dynamic work environment and a focus on client satisfaction, with opportunities for professional growth.
My client is expanding and is seeking a proactive, technically strong IT Support Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies, this role will suit you perfectly.
You’ll act as a key escalation point for technical issues across Microsoft 365, Azure, Windows Server, networking and endpoint management. You’ll work extensively with their RMM platform and cybersecurity tooling—including SentinelOne, Huntress and backup solutions-so a strong focus on security and reliability is essential.
This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery.
Essential:
Desirable:
You’ll be a great fit if you’re client‑focused, pragmatic and genuinely passionate about technology. My client values integrity, reliability and innovation. The team is collaborative and supportive, and they’re looking for someone who remains calm under pressure, has a methodical approach to problem‑solving, and brings a good sense of humour to the job.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.