End-User IT Support Engineer – Hybrid, Multi-Platform

Arrow McLaren IndyCar; Durnford Farm; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading racing organization is seeking an IT Support Specialist to ensure efficient support for end users. The role involves troubleshooting complex issues and managing enterprise-level infrastructure, including Microsoft Office 365 and Azure AD. A background in technical support and excellent communication are essential. The position offers a hybrid working model, combining office and remote work, alongside a comprehensive benefits package including private healthcare and pension contributions.

Benefits

Private healthcare

Car schemes

Life insurance

Generous pension contributions

Qualifications

• Experience in IT support within complex organisations.
• Knowledge of Microsoft Office 365 and multiple OS platforms.
• Experience with enterprise infrastructure management.

Responsibilities

• Ensure efficient end user support and issue resolution.
• Own implementation of key technical enhancements.
• Build relationships with business stakeholders.

Skills

Complex technical troubleshooting

Customer service skills

Communication skills

Problem solving

Education

MCP/MCITP/CCNA certification

Tools

Microsoft Office 365

Azure AD

Windows Server

Hyper-V

SCCM

Job description

A leading racing organization is seeking an IT Support Specialist to ensure efficient support for end users. The role involves troubleshooting complex issues and managing enterprise-level infrastructure, including Microsoft Office 365 and Azure AD. A background in technical support and excellent communication are essential. The position offers a hybrid working model, combining office and remote work, alongside a comprehensive benefits package including private healthcare and pension contributions.