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Job Description Summary

Job Description

JOB TITLE: Data Privacy Manager – 12 Month FTC/Secondment

SALARY: The salary banding for this role is £65,385 - £72,650

LOCATION: You’ll be based within one of our Data Centres of Excellence in Insurance, Pensions & Investments (IP&I), which are in Bristol, Edinburgh and Leeds

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

This is a fantastic opportunity to join the IP&I Data Centre of Excellence team!

We’re on an exciting journey and there couldn’t be a better time to join us. The Group is undertaking the largest financial services transformation in the UK, which means we need to continue to evolve as a team as well and empower our people to take end-to-end accountability for managing the risks that they face.

We’re looking for an expert in Data Privacy and Records Management, who can help to support our Insurance, Pensions & Investments colleagues to navigate the complexities of regulation, and manage their data privacy and records risks.

What will I be doing?

• Responsible for reviewing Data Privacy Impact Assessments (DPIAs) and Records Assessments (RAs) to ensure key risks have been identified and managed to within our risk appetite. This may involve reviewing related documents to help inform your end-to-end view of the processing activities, such as cloud and other security assessments.

• Identify, describe and score residual risks in line with our risk management framework, and ensure they are taken through appropriate governance

• Provide advice and guidance on the application of regulation to different scenarios

• Support the development of the team planning each quarter, propose and deliver ideas to improve our team processes, and proactively look for ways to reduce our data risk exposure and improve the control environment

• Use data to analyse and report on key trends to drive actions

• Complete data flow mapping to ensure our data remains traceable

• Develop and deliver training to upskill colleagues across the Platforms and wider

• Support with completion of Policy Compliance Assessments, and with delivery of updates and papers to Executive Committees

• Support with complaints, individual rights and breach handling, and perform deep dives into areas of concern

Why Lloyds Banking Group

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose.

What you’ll need

• An appropriate Data Privacy qualification to Practitioner level.

• A solid understanding of UK GDPR, DPA 2018 and other relevant laws (PECR, EU AI Act, etc), and will be up to date with the latest regulatory thinking in this space.

• Experience in reviewing DPIAs/RAs, reviewing and creating Records of Processing Activities (RoPA), providing guidance on Individual Rights Requests, and investigating privacy related complaints.

• Strong understanding of third-party risk management and data sharing agreements.

• Good understanding of insurance, pensions & investments products.

• Detailed understanding of the Group Data Policy and its associated standards.

• The ability to translate complex privacy requirements into clear guidance for business teams.

• Strong stakeholder management skills, including working with legal, compliance, IT, and product teams

• Have an inquisitive approach who is passionate about protecting our customers data but is able to make balanced and well-informed judgements to support the business to achieve its objectives.

And any experience of these would be really useful

• Experience in managing data risks associated with AI and Machine Learning

If you want to work in a team that is seen as a centre of excellence that meets the needs and expectations of our customers, then we would love to hear from you.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from underrepresented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.