Customer Support à Grande-Bretagne

We are looking for a dynamic and motivated Assistant Store Manager to join an established fashion brand in London. The ideal candidate will support the Store Manager in overseeing all aspects of store operations, ensuring a high level of customer service, and driving sales to achieve business targets. Key responsibilities include assisting in staff management and training, maintaining store visual standards, handling inventory control, and executing marketing initiatives. The Assistant Store Manager will also play a crucial role in fostering a positive team environment and enhancing the overall customer experience.

• Assist the Store Manager in daily store operations and management.
• Lead and motivate the sales team to meet and exceed sales targets.
• Deliver exceptional customer service and ensure customer satisfaction.
• Support inventory management, stock replenishment, and visual merchandising.
• Train, mentor, and develop store staff to build a high-performing team.
• Ensure compliance with company policies, procedures, and brand standards.
• Analyse sales reports and metrics to identify opportunities for growth.
• Handle customer inquiries, feedback, and resolve any issues efficiently.

• Proven experience in retail management, preferably in fashion.
• Strong leadership, communication, and organisational skills.
• Passion for fashion and excellent knowledge of current trends.
• Ability to thrive in a fast-paced, dynamic environment.
• Flexible availability, including weekends and holidays.