Customer Success jobs in United Kingdom

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Soldo is the proactive spend management solution that frees progressive businesses to accomplish more.
Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense.

Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminate the inefficiency in managing business spending.
By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises.
Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome.
We’re looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us, as we grow together.

What's in it for you

• Private healthcare – for you and your family
• Pension scheme
• Genuine career development opportunities (we love to see you succeed) - including your own annual £500 career development budget
• Access to training and development - including a mentoring programme, workshops and the opportunity to progress onto our leadership programme
• Flexible working options including working from home, our Marylebone office
• 60 days’ work anywhere – even outside the UK if you want
• 25 days’ off a year, plus public holidays. Plus extra days off on Christmas Eve, New Year's Eve and on your Birthday
• Up to 2 volunteering days per year
• Your own personal company Soldo card
• Employee Assistance Programme
• Tax efficient bike to work scheme

The role

Soldo is seeking an experienced Pre-Sales Solutions Consultant to play a pivotal role in driving growth across the UK and the rest of Europe. Based in London, this role will support our Account Executives and Customer Success Managers by taking a consultative approach to help prospective mid-market and enterprise clients reimagine their distributed spend processes—including T&E, operational purchases, and departmental spending. The successful candidate will uncover the hidden costs in a prospect’s existing workflows and demonstrate how Soldo’s spend management platform can transform efficiency and productivity. This individual will also leverage commercial acumen to build compelling business cases that illustrate ROI and accelerate the decision-making process.

The Pre-Sales Solutions Consultant will also bridge the gap to our Professional Services team, gathering and refining integration requirements, helping deliver quick, accurate proposals that address complex needs without compromising on speed. Ultimately, this role will have a direct impact on revenue generation, while elevating the client experience from initial engagement through to successful implementation.

We're looking for someone who must have:

• Proven experience in a Pre-Sales, Solutions Consulting, or Sales Engineering role within a B2B SaaS or fintech environment. Bachelor’s degree in a related, technical field is preferred.
• Strong consultative selling skills, with the ability to challenge customer assumptions and articulate a clear business case for change.
• Excellent communication and presentation skills, demonstrating credibility, confidence, and the ability to engage and influence both technical stakeholders and senior decision-makers in the Finance function (CFOs, Finance Directors and Finance Managers).
• Commercial acumen with the ability to construct compelling business cases, articulate ROI, and influence buying decisions.
• Familiarity with financial business processes such as supplier payments, T&E management, or procure-to-pay workflows, including practical knowledge of day-to-day Finance activities in order to speak credibly to relevant teams.
• Technical acumen sufficient to scope integrations and understand APIs, connectors, and associated project requirements.
• Familiarity with HRIS, ERP, or accounting software (, SAP, Oracle, NetSuite) and how these integrate with external platforms.
• A collaborative, problem-solving mindset that embraces complexity and drives for successful outcomes in cross-functional settings.
• Based in London, with the ability to cover UK and other European markets and willing to travel occasionally if required for prospect meetings or events.