Product Manager - Investor Experience

Lightyear Entertainment; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading fintech company in Greater London is seeking a Product Manager for Experience to enhance investment products across Europe. The ideal candidate has a passion for investing and proven product management experience in regulated domains. Responsibilities include understanding customer needs, crafting journeys for all skill levels, and localising products for various markets. The role offers a competitive startup package with flexible working hours, private health insurance, and a dog-friendly office.

Benefits

Tax-advantaged EMI stock options

Flexible working hours

Private health insurance

Enhanced parental leave

Dog-friendly office

Quarterly international team events

Free tea, coffee & snacks

Qualifications

• You will build this product for yourself and the rest of Europe.
• Experience shipping customer experiences in fintech or a regulated domain is essential.
• Ability to translate compliance requirements into product logic is required.
• Strong UX judgment is necessary to create both beginner and expert paths.
• Comfort with data, models, queries, and systems is expected.
• Define meaningful metrics and make evidence-based decisions.
• Craft propositions resonating with diverse European customer segments.

Responsibilities

• Understand customer needs, regulatory realities, and market insight into clear product propositions.
• Own flows and details that build confidence and speed.
• Localise products for real markets incorporating tax logic and UX.
• Partner tightly with Design and Engineering to scope and ship.
• Measure performance and prove what works.

Skills

Passion for investing

Proven product management experience

Regulatory intuition

Strong UX judgment

Interest in AI and technology

Analytical mindset

Customer & market sense

Job description

About Lightyear

We're on a mission to make investing better for everyone in Europe. More specifically, we're making it light years better (sorry we had to!). We're combining multi-currency accounts with unlimited access to global markets so that everyone in Europe can invest without sneaky hidden fees or unnecessary barriers.

In just four years, we've gone from idea to fully regulated in both the UK and EU, launched across 25 countries, raised $58M, and built a 70+ strong team from Europe's top fintechs and startups.

We're backed by a stellar line-up of investors - including Lightspeed Venture Partners, Sir Richard Branson, Mosaic Ventures, NordicNinja, and some of Europe's top founders like Taavet Hinrikus (Wise), Jaan Tallinn (Skype), and Markus Villig (Bolt).

TL;DR

Lightyear scaled from zero to $1B+ in customer assets in four years by obsessing over customer success. When customers win, we win.

As PM for Experience, you'll do the figuring-out and the building: turn our system, regulatory setup, market reality, and customer mindset into crisp propositions - and ship them with quality and speed. This is a high ownership, high impact role, and your team will meaningfully improve the experience of European investors.

• Own the experience end-to-end: make investing simple and provide exceptional value for beginners and powerful for experts across web and mobile.
• Localise deeply: language, taxes, payments, onboarding, disclosures-a truly native feel in every country we serve.
• Deliver outcomes: raise activation, engagement, and trust through clarity, performance, and craft.

What you will do

• Figure it out Ship it: Understand customer needs, regulatory realities, market landscape, and consumer insight into clear product propositions-then deliver them.
• Craft world-class journeys: own flows and details that build confidence and speed.
• Serve every skill level: build beginner pathways with guidance and guardrails, while keeping expert workflows fast and flexible-no bloat, just value.
• Localise for real markets: incorporate tax logic, languages, products, and UX localisation so the product feels native per country.
• Lead cross-functionally: partner tightly with Design and Engineering to scope, prioritise, and ship; balance craft with delivery.
• Decide with evidence: talk to customers; measure the performance; prove what works, kill what doesn't.
• Raise the bar: set and enforce standards for clarity, performance, accessibility, trust signals, and consistency across core surfaces.

Requirements

• Passion for investing: you are building this product for yourself and then for the rest of Europe.
• Proven product management experience shipping customer experiences in fintech or another regulated domain.
• Regulatory intuition: translate compliance/tax/disclosure requirements into product logic, copy, and UI states.
• Strong UX judgment: you sweat copy, states, edge cases-and keep both beginner and expert paths clean and fast.
• Interest for AI and technology: comfortable with data, models, queries and systems.
• Analytical mindset: define meaningful metrics and make evidence-based calls.
• Customer & market sense: craft propositions that resonate with different European customer segments and needs.

Benefits

A competitive startup package including tax-advantaged EMI stock options that vest monthly after a one-year cliff.

Offices in central London (Old Street).

Flexible working hours.

A flexible approach to working remotely.

Private health insurance.

Enhanced parental leave.

All the usual office facilities, including free tea, coffee & snacks.

Dog-friendly office.

Quarterly international team events.