Customer Service jobs in United States

My client, a highly respected and long-established provider of Technical M&E service support to the Commercial Building Maintenance sector, is looking to expand their team. Operating since 2003 and based in Sutton, Surrey, the company prides itself on delivering outstanding service to clients across London, Greater London, and the South of England.

They are currently recruiting for a Mobile Multi-Skilled A/C Engineer to join their dynamic and close-knit team. This is an exciting opportunity for a skilled and motivated professional ready to advance their career in a collaborative and fast-paced environment.

The successful candidate will perform service, maintenance, and installation work on a range of HVAC systems for commercial clients. You will leverage your technical expertise to identify and resolve faults while delivering exceptional customer service. The role involves both independent work and collaboration as part of a skilled team.

As a Mobile Multi-Skilled A/C Engineer, your day-to-day responsibilities will include:

• Service, maintenance, and installation work across various systems, including:
  • Gas and oil-fired boilers
  • Pumps and pipework systems
  • Air handling units
  • Valves (manual and actuated)
  • Chillers
  • Split A/C systems
  • VRV/VRF systems
• Troubleshooting and resolving technical faults efficiently.
• Providing excellent customer service to clients while communicating effectively.
• Working independently and within a team to deliver high-quality results.
• Maintaining accurate records and completing required documentation digitally.
• Adhering to health and safety best practices at all times.

To be considered for this role, you must possess:

• A minimum Level 2 F-Gas qualification.
• At least 5 years of relevant industry experience.
• Excellent fault-finding and problem-solving skills.
• Strong verbal and written communication skills.
• The ability to work independently and within a team environment.
• Experience in M&E building services (essential).
• Chiller knowledge (preferred but not essential).
• Competence in using computers and software for job reporting.
• A professional, customer-focused mindset and the drive to continuously develop your skills.

On a typical day, you will:

• Travel to clients’ premises across London, Greater London, and the South of England.
• Perform routine maintenance and service checks on HVAC systems.
• Diagnose faults and carry out repairs, ensuring optimal system performance.
• Undertake installations when required.
• Collaborate with clients to provide updates and ensure satisfaction.
• Keep detailed records of all work completed.

My client values their employees and offers a competitive benefits package, including:

• Salary ranging from £35,000 to £42,000 per year (based on experience and qualifications).
• 40-hour workweek with overtime opportunities (subject to availability).
• 28 days of holiday (including bank holidays).
• Company van and fuel card for work use.
• Provided workwear.
• Pension scheme.
• Private medical insurance.
• Company mobile phone.
• Continuous training and development programs to support your career growth.

• Due to the nature of some contracts, the successful candidate will be required to pass Home Office Security Vetting (SC).
• This role is ideal for a motivated and technically capable engineer who is ready to make a difference in the commercial building maintenance industry.

If you’re a dedicated and driven professional who is eager to join a growing and highly respected company, this opportunity is for you. Take your next career step and become a key part of a talented team delivering excellence in commercial building maintenance.

Apply today and let us help you build a career that you can be proud of!