Customer Service jobs in United Kingdom

SBM is seeking an Energy Modeling Team Lead to join our team in London (potentially open to Kitchener). Reporting to the Mechanical Division Manager, the Energy Modeling Team Lead will oversee the Energy Modelling team within the MEP Division, acting as the Employee Lead for team members and providing technical guidance and project support as required. The Team Lead will review and seal both their own work and that of others, direct and mentor the Energy Modelling team, and identify opportunities to grow and develop the team and expand the scope of energy modelling services.

Join the dynamic team at SBM, a leading multi-disciplinary engineering firm renowned for its innovative and collaborative approach to building solutions. With a vibrant culture that fosters personal growth and forward-thinking, we\'re on the lookout for passionate professionals to expand our team.

At SBM, our core values of drive, humility, and balance shape everything we do. We believe in ambitious goals, learning from one another while maintaining a healthy work-life harmony.

Located in London and Kitchener, SBM serves a diverse range of private and public sector clients across Southwestern Ontario. We offer a wide range of services including Geomatics, Planning, and Civil, Structural, Mechanical, and Electrical engineering. Our team of over 130 dedicated experts—including engineers, trainees, technologists, planners, and support staff—thrives in an energetic environment where creativity and collaboration are at the forefront.

If you\'re eager to grow and make an impact, SBM is the place for you!

• Contribute to the development of a positive team culture which allows SBM to attract and retain great people.
• Serve as an Employee Lead for individuals within their team.
• Responsible for the financial performance of the energy modeling team, including budgeting, forecasting, resource allocation, and achieving revenue and profitability targets.
• Responsible for business development related to projects within their team.
• Act as a Project Accountant for all invoicing within the team.
• Responsible for project scheduling / forecasting workload for the team.
• Provide technical guidance and project support as required.
• Identify growth opportunities for the Energy Modelling team, including market expansion and technical development.

• Lead and support projects from initiation to close-out, serving as the main contact for stakeholders.
• Support design team by identifying potential errors and omissions in the design drawings throughout the modeling process.
• Set and manage project milestones, team objectives, budgets, and progress tracking.
• Develop and analyze energy models using specialized software to optimize performance and ensure compliance with codes and standards.
• Support the preparation of documentation required for building permit applications, demonstrating compliance with energy efficiency requirements in the Ontario Building Code, specifically SB-10 and SB-12, as well as various incentive programs such as CMHC MLI Select and ACLP.
• Conduct technical reviews, prepare reports, and support the MEP team as needed.
• Perform other duties as assigned by the Mechanical Division Manager.

• Bachelor\'s degree in Mechanical Engineering or Mechatronic Systems Engineering from an accredited Canadian university (or equivalent).
• Registered as a licensed P.Eng. with Professional Engineers Ontario (PEO).
• Minimum 5 years of practical experience in energy modelling, building energy simulations, or related roles within the building sector.
• Proficiency in industry-standard energy modelling software, including eQuest, RETScreen, HOT2000, and AutoCAD.
• Strong understanding of building systems (HVAC, lighting, building envelopes, etc.).
• In-depth knowledge of relevant codes and standards (e.g., Ontario Building Code, NECB, CSA Standards, ASHRAE).
• Proficient in Microsoft Word, Excel, and Outlook.
• Demonstrated leadership skills, with the ability to inspire, motivate, and guide teams toward shared goals.
• Effective communicator with the ability to articulate a clear vision, set expectations, and provide constructive feedback.
• Proven track record of accountability and ownership for both individual and team outcomes.
• Commitment to ongoing professional and personal development.
• Adaptability and flexibility in response to changing priorities.
• Strong attention to detail, accuracy, and organizational skills.
• Embodies SBM\'s core values of Balance, Drive, and Humility, acting as a key member of the company.
• Demonstrated ability to effectively manage all aspects of sub-divisions / teams within a multi-disciplinary team environment.
• Experience working with and understanding team / divisional related financials and key performance metrics within a multi-disciplinary team environment.

This is a full-time position. At SBM, we prioritize a positive work culture, believing that strong relationships with our employees lead to exceptional customer service and outstanding results for our clients. The salary range for this position is $77,500 to $127,000 annually. Enjoy a balanced 40-hour workweek of 8am-5pm Monday-Thursday and an early finish at 2:30pm on Fridays. Join us in an environment where collaboration, support, and personal growth are at the heart of everything we do.

• Performance Bonuses
• Annual Incremental Vacation Increases
• Health Benefits Plan
• RRSP Matching (4%) Program
• Paid Overtime
• Paid Sick Days
• Flex Time
• Professional Development Budget
• Engaging work environment
• Opportunity to build great relationships
• Career Growth and Development
• Regular Social and Team Buildings Events
• Passionate and enthusiastic team that encourages growth

All qualified applicants should apply through our online application system. References are to be made available upon our request. SBM is an equal opportunity employer. All suitably qualified applicants will receive consideration for employment in accordance with relevant governing laws. We thank all applicants but only those selected for an interview will be contacted. Throughout the selection process, accommodations for applicants with disabilities are available upon request. If required, please notify SBM.

SBM utilizes a third-party recruitment software to source, screen, and track applicants that may be subject to AI use. Outside of this, SBM does not actively use AI to screen, select, or hire candidates.

Date Posted: July 18, 2025

Posting Close: None