Customer Service Assistant jobs in United Kingdom

The Vacancy

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Asset Finance, where your role as an Area Sales Manager will be to generate new business to deliver the agreed sales target as part of the Close Brothers Transport team. You will do this by demonstrating you can exceed agreed annual sales targets and build relationships with customers and industry stakeholders.

This is a remote/field-based role, covering a territory in the Midlands or North of England. Our Ideal ASM must be able to demonstrate the ability to organise, manage and deliver their own customer contact strategy.

RESPONSIBILITIES

• Proactively sources sales from within the allocated geographical location either by directly prospecting the existing customer base, sourcing new customers or through dealer introducers.
• Self-motivated and driven to achieve and exceed targets set through financing and associated products.
• Building and maintaining relationships with existing customers via telephone, emails, and face to face meetings.
• Act as a contact between the company and its existing and potential markets, negotiating terms of an agreement and closing sales, gathering market and customer information.
• Make accurate, rapid quotations and provide customers with the relevant information to close the deal.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Identify emerging markets and market shifts while being fully aware of new products and competition status

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE:

• Experience of the Asset Finance Industry/Financial industry.
• Experience of working in a customer-facing sales environment.
• Strong interpersonal skills and ability to effectively communicate at all levels
• The ability to drive sales and plan/manage own activities and contact strategy
• Previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Strong business sense and industry expertise
• Excellent sales and negotiation skills
• Full Driver’s license

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:

• Knowledge of Transport (with a focus on asset expertise)
• Ability to analyse and interpret financial information

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:
https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion … Close Brothers Group

The Company

At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.

We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.

We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.

Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.

Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.

We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.

The Benefits

Private medical

Discounted health checks

Stakeholder pension contribution

Gym discounts

Cycle to work scheme

Gym discounts

Purchase additional holiday