Customer Service Adviser jobs in United Kingdom

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

You’re a passionate and driven New Business Account Executive with a consultative approach and a genuine desire to help care providers improve outcomes. You’ll focus on growing our footprint in the Care sector, identifying opportunities, building trusted relationships, and delivering tailored solutions that showcase the impact of Access Care technology.

• Develop new business opportunities within residential and care homes.
• Build strong relationships with decision-makers and tailor proposals to their needs.
• Understand our solutions and sector‑specific procurement processes to exceed targets.
• Collaborate with internal teams and represent Access at care sector events.

• Proven B2B sales experience with a strong drive to exceed targets.
• Excellent communication skills and a proactive, organised approach.
• Knowledge of the Care sector is highly desirable.
• GCSEs in Maths and English required.

The Access Group is one of the largest UK‑headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid‑sized organisations in commercial and non‑profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approximately 8,500 people, continuously driving product innovation and customer service excellence.