Customer Service Adviser jobs in United Kingdom
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Service Advisor
Job summary
A leading automotive services firm in Coventry is seeking a Service Advisor. The role involves arranging service bookings, ensuring customer satisfaction, and upselling services. Candidates should have prior experience as a Service Advisor and knowledge of DMS systems. A full manual UK driving license is required. The position offers a basic salary of £26,000 with an OTE up to £32,000 and various benefits.
Benefits
Qualifications
- Must have previous experience as a Service Advisor.
- Previous experience in upselling required.
- Full manual UK Driving Licence is necessary.
Responsibilities
- Arrange Service Department bookings.
- Ensure efficient workshop loading while attending to customer requirements.
- Upsell works and special offers/Service Plans.
Skills
Tools
Service Advisor — Basic Salary £26,000; OTE Up to £32,000; Location - Coventry
- Company Pension Scheme
- Staff Discounts
- Dentist on Demand
- Optional Benefits including healthcare cash plans
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Previous experience Upselling
- Full manual UK Driving Licence
If you are interested in this Service Advisor position, please contact Lorna @ Auto Skills and quote job number: 49076
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.