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Service Advisor

autoskills-uk

Hertsmere

On-site

GBP 28,000 - 38,000

Full time

30+ days ago

Job summary

A leading automotive service provider in Watford is seeking an experienced Service Advisor to enhance customer service. The ideal candidate will be money motivated with a strong focus on up selling and customer satisfaction. Experience with DMS systems is crucial, alongside a full clean UK Driving Licence. This role promises a basic salary of £28,000 with an OTE of £38,000.

Qualifications

  • Must have previous experience as a Service Advisor.
  • Must be fully customer focused, presentable and professionally dressed.
  • Must be money motivated with confidence in up selling.

Responsibilities

  • Take Service Department bookings.
  • Ensure efficient workshop loading, attending to customer requirements.
  • Meet and greet service customers and identify service requirements.

Skills

Customer focused
Up selling
Experience as a Service Advisor
DMS System knowledge
Ability to thrive in a busy department
Full clean UK Driving Licence

Tools

Kerridge
1 link
Pinnacle systems
Job description
Overview

SERVICE ADVISOR — Basic Salary - £28,000; OTE - £38,000; Location - Watford.

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities
  • Take Service Department bookings.
  • Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
  • Meeting and greeting service customers and identifying their service requirements.
  • Updating customers with technical issues.
  • Dealing with complaints.
  • Seize opportunities for up selling products.
Skills and Qualifications
  • Must have previous experience as a Service Advisor.
  • Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
  • Must be money motivated with confidence in up selling.
  • Must be fully customer focused, presentable and professionally dressed.
  • Ability to thrive within a busy service department.
  • Full clean UK Driving Licence.

Please contact Kelsey White @ Auto Skills and quote job number: 45385

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