Service Advisor

autoskills-uk; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

A leading automotive service provider is seeking a Service Advisor in Finsbury Park. The role involves booking appointments, managing customer service, and upselling products. Candidates should have previous experience, DMS system knowledge, and a full UK driving license. A basic salary of £26,000 with OTE of £34,000 is offered, alongside exciting opportunities for career growth.

Qualifications

• Must have previous experience as a Service Advisor.
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
• Must be fully customer focused, presentable and professionally dressed.

Responsibilities

• Take Service Department bookings.
• Ensure efficient workshop loading and meet customer requirements.
• Meet and greet service customers and identify their service requirements.
• Update customers with technical issues.
• Handle complaints and seize opportunities for up selling.

Skills

Previous experience as a Service Advisor

Kerridge / 1 link / Pinnacle systems knowledge

Money motivated

Customer focused

Full clean UK Driving Licence

Job description

Overview

SERVICE ADVISOR. Basic Salary - £26,000. OTE - £34,000. Working Hours - Monday - Friday 8:00-18:00 + 1 in 3 Saturdays 08:30 - 12:30. Location - Finsbury Park.

Responsibilities

• Take Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Meeting and greeting service customers and identifying their service requirements.
• Updating customers with technical issues.
• Dealing with complaints.
• Seize opportunities for up selling products.

Skills and Qualifications

• Must have previous experience as a Service Advisor.
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
• Must be money motivated with confidence in up selling.
• Must be fully customer focused, presentable and professionally dressed.
• Ability to thrive within a busy service department.
• Full clean UK Driving Licence.

Please contact Kelsey White @ Auto Skills Please reference job number 40865