Service Advisor in Dungannon

Haughey Recruitment; Dungannon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recognized family business in Dungannon is looking for a Service Advisor to enhance their customer service experience. You will handle customer enquiries both face to face and over the phone, ensuring effective communication about vehicle servicing. Ideal candidates will possess excellent communication skills, a full driving license, and a passion for customer satisfaction. Training on software will be provided. Competitive salary and a supportive environment await you.

Qualifications

• Excellent communication skills.
• Full driving license.
• A desire to deliver 100% Customer Satisfaction.

Responsibilities

• Handle customer enquiries face to face and on the phone.
• Liaise with the workshop to keep customers updated.
• Provide a first-class aftersales experience.

Skills

Excellent communication skills

Friendly and professional manner

Teamwork

Ability to meet deadlines

Tools

Microsoft Office

Excel

Outlook

Job description

Job: Service Advisor in DungannonIndustry: Motor industryOur established client are a recognised second generation family business with a reputation for excellent customer service and their ability to supply a wide range of vehicles. They are currently recruiting for a Service Advisor to provide a first class after sales experience to their customers.Reporting to the Service Manager, the successful candidate will play a key role in handling customer enquiries face to face and on the phone, and liaise with the workshop to ensure our customers are kept up to date and communicate the work that has been completed on their vehicle.Key responsibilities:

• Working in a busy service environment
• Use of Microsoft Oce, Excel & Outlook and comfortable learning new computer software and packages
• Working to deadlines
• Working as part of a team & building relationships

Personal specification

• Excellent communication skills
• Friendly and professional telephone & personal manner
• A desire to deliver 100% Customer Satisfaction
• Full driving license

For more information on this Service Advisorin Dungannon opportunity please contact Garrett Haughey on 02887440033 or email [e-mail]