Service Advisor

autoskills-uk; Constable Lee; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading automotive services provider in Leicester seeks a Service Advisor to manage bookings and provide exceptional customer service. The position offers a basic salary of £27,500, with potential earnings up to £32,500. Candidates must have prior experience as a Service Advisor and be familiar with DMS systems like Kerridge or 1 link. A valid UK Driving Licence is required.

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of Kerridge, 1 link, Pinnacle systems or similar DMS System is essential.
• Full manual UK Driving Licence required.

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading while attending to customer requirements.
• Upselling works to be completed and special offers/Service Plans.

Skills

Service advisory experience

Upselling

Customer service

Tools

Kerridge

1 link

Pinnacle

Job description

Overview

Service Advisor
Basic Salary: £27,500
OTE: Up to £32,500
Location: Leicester

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans

Qualifications

• Must have previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving Licence

Please contact Lorna @ Auto Skills and quote job number: 49000