Customer Service Adviser jobs in United Kingdom

Location: London, GB

Shift based role – Days & nights, blocks of 4 & 5 days off

• Competitive base salary
• 26.5 days holiday
• Employer pension matched up to 6%
• X4 annual salary life assurance cover
• Flexible benefits - buy up to 5 days annual leave, reward gateway scheme, discounts with various retailers via my benefit platform.
• Strong career development & training (internal and external training)

• Provide critical breakdown support across a complex 24/7 production site from conveyors through to fully automated milk filling and packing equipment.
• Carry out planned, preventative maintenance and servicing activities as planned via the CMMS system.
• Troubleshoot and diagnose breakdowns using structure problem solving techniques and drive continuous improvement to improve operational efficiencies.
• Champion health and safety by adhering to safety standards, SOPs and participating in risk assessment.
• Support and lean into projects across the site, both small and large, actively inputting to site development and performance.

• Experience in an FMCG, Food or regulated manufacturing environment, working at pace in a maintenance engineer or similar.
• Ideally you will be time served/apprentice trained as an electrical, mechanical or Multiskilled Engineer qualified to a minimum NVQ Level 3/ONC or higher.
• Structured problem solving experience, Root Cause Analysis (RCA) and faulting finding.
• Computer literate – SAP PM or similar CMMS system, Microsoft Office.

• Arla Oakthorpe has received £10 million investment with more on the horizon.
• This investment has been on a state‑of‑the‑art Krones filling line and office revamp.
• On average our Oakthorpe dairy produces 800,000 litres of milk per day, which is around 200 million litres yearly.

Please apply using the link or reach out to Chris Wakefield – Engineering Talent Partner.

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